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Patient AR Follow-Up

At Trigon, we understand that collecting outstanding patient balances can be a delicate and time-consuming task. That’s why we offer comprehensive Patient Accounts Receivable (AR) follow-up services to help your medical practice recover overdue payments and optimize your cash flow.

Why is Patient AR Follow-up Important?

  • Reduced Outstanding Balances: By actively pursuing overdue payments, you minimize write-offs and maintain a healthy financial cushion.
  • Improved Cash Flow: Faster collection of outstanding balances leads to better cash flow and financial stability.
  • Enhanced Patient Satisfaction: A patient-centric approach to AR follow-up can preserve positive relationships with patients.

How Trigon Handles Patient AR

  • Detailed Patient Analysis: We analyze patient accounts to understand their payment history, financial circumstances, and potential reasons for non-payment.
  • Multi-Channel Communication: We utilize various communication channels, including phone calls, emails, text messages, and online portals, to reach patients and discuss their outstanding balances in a sensitive and professional manner.
  • Flexible Payment Options: We offer patients convenient payment options, including installment plans, online payments, and credit card processing, to encourage prompt payment.
  • Hardship Assistance: We work with patients facing financial difficulties to develop personalized payment plans or explore financial assistance options.
  • Compliance and Legal Expertise: We adhere to all HIPAA regulations and employ legal resources when necessary to protect your interests and collect outstanding balances.
  • Real-Time Reporting and Tracking: We provide you with detailed reports on your AR performance, including outstanding balances, collection rates, and trends, ensuring transparency and accountability.

Benefits of Partnering with Trigon for Patient AR

  • Increased Collection Rates
  • Reduced Administrative Burden
  • Improved Patient Satisfaction
  • Enhanced Cash Flow and Financial Security
  • Peace of Mind and Reduced Stress

Partner with Trigon for a Smoother Scheduling Experience!

Let Trigon handle your patient scheduling so you can focus on what matters most: providing exceptional care to your patients. Contact us today to learn more about our comprehensive scheduling services.

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